Privacy Policy

Privacy Policy Effective Date: 18th June 2025. High Lanes Cattery (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit www.highlanescattery.co.uk or use our services.

1. Information We Collect

We may collect the following personal information from you when you use our services:

Name
Email address
Payment information (processed securely via Revelation Pets and Stripe)

2. How We Collect Your Information

We collect your information when you:

Make a booking through our website
Use our services, which integrate with Revelation Pets

All personal and payment information is securely processed and stored using Revelation Pets, our booking and payment management system.

3. How We Use Your Information

We use your information to:

Process and manage bookings
Communicate with you about your bookings
Provide customer support
Comply with legal and regulatory obligations

4. Data Sharing and Third Parties

We do not sell, trade, or otherwise transfer your personal data to outside parties. Your information is only stored and managed within Revelation Pets, which acts as our secure data processor.

5. Data Security

We implement appropriate technical and organisational measures to safeguard your personal information. Payment information is processed using secure, encrypted channels through Revelation Pets and Stripe.

6. Your Rights

Depending on your location, you may have rights under privacy laws such as the UK GDPR or the Data Protection Act 2018, including:

Access to your personal data
Correction of inaccurate information
Deletion of your data
Objection to or restriction of processing

7. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

High Lanes Cattery
Email: info@highlanescattery.co.uk
Phone: 01736 804141
Website: www.highlanescattery.co.uk

8. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”